Cookies

Last Updated Dec 05, 2025

This Cookie Policy explains how SomaPlay (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you access or use the SomaPlay platform (“the Platform”).

By using SomaPlay, you consent to the use of cookies as described in this Policy, unless you disable them in your browser or settings.

 

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit or interact with SomaPlay. They help us remember your preferences, improve your experience, and understand how you use the Platform.

Cookies may be:

  • Session Cookies – temporary and deleted when you close your browser.

  • Persistent Cookies – remain stored until they expire or you delete them.

  • First-party Cookies – created by SomaPlay.

  • Third-party Cookies – created by external services integrated with SomaPlay (e.g., analytics providers).

 

2. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. They enable:

  • Secure login

  • Navigation

  • Access to protected areas

  • Basic platform operations

Without them, SomaPlay may not work correctly.

 

b. Performance and Analytics Cookies

These cookies help us understand how users interact with SomaPlay, including:

  • Pages visited

  • Time spent on sections

  • Errors or loading issues

  • General usage statistics

We use tools such as Google Analytics or equivalent analytics platforms. These cookies help us improve platform performance and user experience.

 

c. Functional Cookies

These cookies improve functionality and personalization, such as:

  • Remembering your preferences

  • Saving progress in learning content

  • Maintaining playback position in entertainment content

  • Language or display settings

 

d. Targeting and Advertising Cookies

Where applicable, these cookies may:

  • Deliver relevant content or promotions

  • Measure ad performance

  • Help partners display content tailored to user interests

We do not sell personal data to advertisers.
Any targeted content complies with applicable laws.

 

e. Third-Party Cookies

Third-party service providers may set cookies through SomaPlay. These may include:

  • Payment processors

  • Authentication partners

  • Video hosting or streaming services

  • eCitizen integrations

  • Analytics tools

We do not control these cookies and recommend reviewing the respective third-party privacy/cookie policies.

 

3. Why We Use Cookies

We use cookies to:

  • Provide secure and seamless access to the Platform

  • Personalize your learning and entertainment experience

  • Improve functionality and system performance

  • Analyze user behaviour to improve SomaPlay

  • Support customer service and troubleshooting

  • Comply with legal and regulatory obligations

 

4. Managing and Disabling Cookies

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to:

  • Block all cookies

  • Block third-party cookies

  • Delete existing cookies

  • Set cookie preferences per website

However, disabling essential cookies may affect:

  • User login

  • Course progression

  • Video playback

  • Overall platform functionality

 

5. Cookies on Mobile Devices

SomaPlay may use device identifiers on mobile apps instead of traditional cookies. These function similarly and help improve:

  • App navigation

  • User personalization

  • Performance tracking

Most mobile devices allow you to restrict tracking in device settings.

 

6. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in technology

  • Legal or regulatory updates

  • Platform improvements

Updates become effective once posted on SomaPlay.
Your continued use of the Platform means you accept the updated Policy.

 

7. Contact Information

If you have questions about this Cookie Policy or our data practices, contact:

Appranchise Limited
Email: legal@somaplaylive.com